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Business Details
13 Years
experience
Trusted Physical Therapy Billing Services
Founded in 2013, On Track Revenue Management (OTRM) specializes in billing and revenue cycle management for physical, occupational, and speech therapy practices. Our team brings over 17 years of experience in therapy billing operations, with a focus on delivering efficient, HIPAA-compliant solutions tailored to the evolving needs of the therapy industry. We provide end-to-end services, including complete billing, payment processing, collections, and performance analysis, supported by dedicated staff and cloud-based technology.

Our commitment to transparency ensures no hidden fees, while partnerships with leading therapy software providers enhance our ability to streamline workflows. With a leadership team rooted in accounting and therapy practice management, we prioritize client success through personalized service and industry expertise.
Services
Complete Billing Services Payment and Collections Direct Deposit Enrollment Cloud-Based Solutions Online Patient Payments Performance Analysis Contract Review Deposit Services A/R Cleanup EMR Integration
Details
  • Year established: 2013
Highlights and features
  • We specialize exclusively in therapy billing with 17+ years of industry experience.
  • Our team provides dedicated, US-based collectors for personalized support.
  • We integrate HIPAA-compliant cloud solutions to streamline billing workflows.
  • No hidden fees: All services are included at competitive, transparent rates.
  • Performance analysis and contract reviews ensure optimal financial outcomes.
Services
Complete Billing Services
We handle all aspects of billing for therapy practices, including insurance claims, patient balances, and collections. Our team ensures compliance with HIPAA regulations and rapid claims processing to accelerate revenue. By focusing exclusively on therapy billing, we reduce errors and maximize reimbursements.
Cloud-Based Solutions
Our HIPAA-compliant cloud platforms enable secure communication, data storage, and instant messaging. Integrated with Microsoft tools, these solutions streamline workflows for therapy practices, reducing administrative burdens and improving operational efficiency through centralized systems.
Performance Analysis
Customized reporting identifies trends impacting revenue, while contract reviews provide actionable insights before signing. This service helps therapy practices make informed decisions to enhance profitability and long-term sustainability through data-driven strategies.
Deposit Services
We process check deposits for major banks, minimizing paperwork and staff requirements. This service simplifies financial management for therapy practices, ensuring timely deposits and reducing administrative overhead associated with manual banking.
A/R Cleanup
Specialized recovery of outstanding claims ensures resolution of old accounts receivable. Our team prioritizes unpaid balances, leveraging expertise in therapy billing to recover lost revenue and improve cash flow for practices.
People
Gordon Mason
Owner/President
Gordon Mason founded OTRM in 2013 after 19 years in therapy billing and operations. With a background in accounting from the UK, he previously served as CEO of a rural therapy practice, leveraging his expertise to create a billing-focused service dedicated to therapy practices.
Questions
What services does OTRM offer for therapy practices?
OTRM provides end-to-end billing, collections, cloud-based integrations, performance analysis, and A/R cleanup tailored to physical, occupational, and speech therapy practices.
How does OTRM differ from other billing services?
We specialize exclusively in therapy billing, with dedicated US-based staff and no outsourcing. Our focus ensures deep industry expertise and personalized support for clients.
Are there additional fees for OTRM's services?
No hidden fees are included. All services, including EMR integration and performance analysis, are offered at competitive rates with full transparency.
How does OTRM handle existing accounts receivable?
We specialize in A/R cleanup, resolving outstanding claims to recover lost revenue for therapy practices without upfront costs.
What technology does OTRM use?
We utilize HIPAA-compliant cloud solutions from Microsoft, enabling secure communication, instant messaging, and streamlined billing workflows for clients.